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Digital CRM Solution for CCTV Repair and Security Service Businesses

In today’s world, CCTV repair service providers and security system companies need a smart and reliable digital solution to manage daily operations efficiently. Our CCTV Management Software is built specifically for CCTV camera repair shops, installation providers, and security companies looking to simplify job scheduling, maintenance tracking, and customer communication.

With our powerful CCTV software and CRM for security companies, you can handle every aspect of your business from one dashboard — including job cards, service history, customer details, technician performance, and invoicing. Whether you manage small home security systems or large-scale corporate installations, Repairmen’s CCTV camera software helps you deliver faster, more organized, and more professional service.

Smart and Complete CCTV Camera Repair Service Software

We offer an all-in-one platform that goes beyond a basic CCTV camera repair service tool. It combines CCTV management software, customer relationship management (CRM), billing, and team coordination features — designed to fit any business size. With automation and cloud technology, your team can stay updated in real-time and focus on what matters most — quality service and customer satisfaction.

The CCTV repair service CRM allows you to log every maintenance task, record device details (model, warranty, installation date), and send automatic service reminders. You can even manage AMC contracts, issue invoices instantly, and track payments without manual paperwork.

Streamline Operations with CCTV Security Software

Our CCTV security software provides a complete view of your service operations. From installation to maintenance and troubleshooting, everything is tracked digitally. You can monitor pending and completed tasks, assign jobs to specific technicians, and maintain detailed records for every client.

Repairmen also helps you track replacement parts, accessories, and device configurations for various CCTV brands — making it the most practical CCTV camera software for modern security service providers.

Why Choose Repairmen for CCTV & Security Service CRM Software

  • All-in-one CCTV Repair CRM 
  • Customer tracking
  • AMC contract management
  • Job scheduling & technician tracking
  • Instant billing & reporting 
  • Cloud-based access
  • Multi-user support 
  • WhatsApp & SMS alerts

Upgrade to our CCTV Management Software today and experience the future of CCTV repair service automation. Manage your business operations, staff, shop, and customers seamlessly.

Optimize Field Ops

Improve technician efficiency and customer satisfaction today.

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Frequently Asked Questions

Repairmen is a CCTV & Security Management Software specifically designed for security system providers. It helps you manage installation projects, repair requests, field technicians, and Annual Maintenance Contracts (AMC) for CCTV cameras, DVRs, NVRs, and access control systems.

Repairmen is suitable for: CCTV installation and repair shops, Security system service providers, Surveillance system maintenance companies, Field technicians and service teams, IT and hardware service businesses.

Repairmen CCTV security software includes features such as digital job cards, auto-invoicing and billing, customer & service records, technician performance tracking, pending payment reminders, direct call & WhatsApp to customers, next service reminders, inventory management, and reports & analytics.

Yes. You can create digital job cards for new installations. The system allows you to track project stages from site survey and wiring to camera mounting and final configuration, ensuring every project is completed on time.

Yes. Since security systems require regular health checks, the CRM allows you to track AMC periods for each client. The system sends Automated Reminders for upcoming service visits and renewal dates, helping you secure recurring revenue.

Technicians can use the mobile app to record specific faults (e.g., "Video Loss," "Hard Drive Failure," or "Blurred Image"). By maintaining a digital history, your team can see if a particular camera or DVR has a recurring issue, leading to faster troubleshooting.

Yes. The built-in Inventory Management module tracks your stock levels. When a technician uses a BNC connector, a power supply, or a new 2TB hard drive, the stock is automatically updated, and the part is added to the customer’s billing.

Absolutely. You can assign service calls to technicians based on their location. Technicians can update their status (e.g., "On-site," "Pending," "Repairing," or "Completed") directly from their mobile devices, giving you real-time visibility into your field operations.

Yes. If a customer needs a new camera or an upgrade, the technician can generate a professional quotation or a GST-ready invoice instantly from the app and share it via WhatsApp as a PDF.

Yes. Technicians can take photos of the installation layout or a fixed camera view for documentation. They can also collect the customer's digital signature on their smartphone screen as proof of successful service.

Yes. Our CCTV camera software CRM keeps a detailed Device History, including serial numbers and installation dates. This is invaluable for tracking warranty status and understanding the lifecycle of the equipment you've provided.

Yes. Repairmen is a cloud-based CRM for security companies. You can access your subscriber data, billing reports, and technician status from a desktop at the office or via the mobile app on Android and iOS while on the move.

Repairmen offers affordable annual subscription plans: Basic Plan: ₹1,499 + GST per year, Standard Plan: ₹2,999 + GST per year. A free trial is available before upgrading to a subscription plan.